![]() ![]() 1-85 (TDD/TTY: 1-80 ) If you were hit with sudden, unexpected high interest charges on a Comenity Bank store-brand credit card for Victoria's Secret, Pottery Barn, Sephora, Walgreens, Kellogg's, Wayfair, Signet, IKEA. Pottery Barn Accounts are issued by Comenity Bank. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.This site gives access to services offered by Comenity Bank, which is part of Bread Financial. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ![]() ![]() I can't even give it one star but it's not an option to leave it blank.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I was planning to buy a desk as well, but definitely not after this frustrating and disappointing experience. I'm seriously considering cancelling my order. Scroll down to the 'Find a Store' section and, in the right-most dropdown menu, select 'Outlet Stores.' As of 2022, there are 19 Pottery Barn outlet stores in 14 states. To find a Pottery Barn outlet near you, visit the store locator. I could order elsewhere with free shipping and get it much sooner. Items from both Pottery Barn and Pottery Barn Kids are available at the chains outlet locations. In this age of on demand shipping and logistics it should not take +2 MONTHS to receive items, especially when I paid an extraordinary amount in shipping. ![]() I talked to a representative and it's waiting on a slipcover. Long story short, my delivery date keeps getting changed on the day it's supposed to be delivered or the day prior! No customer service notice or explanation, no email updating delivery, just a date change when I log in to check the status. How has Pottery Barn responded to COVID-19 66 of survey respondents approved of the leadership response to COVID-19. Longer than any item I've ever ordered, including mattresses and I was charged +$400 in shipping- which almost made me not purchase the items, but my daughter loved the design. The headquarters for Pottery Barn are in San Francisco. The original delivery period was 27 July-5 August. Enter your location for availability info. Free Design Services Wedding Registry Baby Registry Sustainability. Pottery Barn - Furniture Store Near San Francisco, California. Earn 10 back in rewards with a new West Elm credit card. WARNING!!! I will not order from or recommend Pottery Barn again! STAY AWAY!! I placed an order 2 July 2023 for a bed and a bean bag for my daughter's room. West Elm: Modern Furniture, Home Decor, Lighting & More. ![]()
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